Terms And Conditions
Estimated shipping times Japan: 2-6 weeks North America: 3-7 business days Europe: 2-6 weeks Australia, New Zealand and Oceania: 2-6 weeks I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs. I gladly accept returns Contact me within: 7 days of delivery Ship items back within: 14 days of delivery I don't accept exchanges or cancellations But please contact me if you have any problems with your order. Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. We try to price our jewelry to sell at reasonable prices; therefore we do not accept offers. ! We also offer layaway on orders over $100, please review our layaway policy. Do you reserve items? No, we do not reserve items. However, we do offer a layaway for items over $100. Do you offer layaway? Yes, we offer a layaway plan for items over $100. Plans range from 60-90 days. All layaway plans are non refundable and returns are not accepted. Please contact us for an individual layaway plan. Do you ship internationally? VintageGemz ships to:Hong Kong, Japan, South Korea, Singapore, Taiwan, Canada, Israel, Austria, Belguim, Denmark, Finland, France, Germany, Greenland, Iceland, Ireland, Norway, Portugal, Spain, Sweden, Switzerland, the Netherlands and the United Kingdom as well as Australia and New Zealand. However, orders may be charged additional customs fees and/or VAT upon arrival in your country. These fees are charged by your country and are collected before package is delivered. Orders returned to seller due to refusal to pay customs fee will be refunded minus shipping charges and a 20% restocking fee.